Frequently Asked Questions
When will my order ship?
Orders are processed within 1–3 business days. You'll get an email with tracking as soon as your order ships.
How long does delivery take?
US orders usually arrive 3–7 business days after shipping. International orders take 7–25 business days depending on the country. See our Shipping Policy for details.
Do you ship internationally?
Yes. We ship to the United States, Canada, the United Kingdom, Australia and New Zealand.
How do I track my order?
Use the tracking link in your shipping confirmation email, or visit our Track Order page.
What if my item arrives damaged or isn't right?
Email contact@dealonorder.com within 7 days of delivery with your order number and a photo. We'll send a replacement or a refund, and you won't need to return anything.
Can I return something if I change my mind?
Yes. Unused items in original packaging can be returned within 7 days of delivery (14 days for UK customers). Email us first for a return authorization. Return shipping is paid by the customer. See our Refund Policy.
Is checkout secure?
Yes. Checkout is powered by Shopify, with encrypted payments. We never see or store your full card details.
Why might my order arrive in more than one package?
Some items ship from different warehouses so they reach you faster. You'll get tracking for each package.
Can I change or cancel my order?
Email us within 12 hours of ordering and we'll do our best. Once an order has shipped, it can't be changed.